The days of techs cherry-picking service tickets and important clients being overlooked are over. With ConnectWise Manage, every client conversation is tracked in a central location, assigned to the correct tech while accurately tracking time associated with that issue.

Technology solution providers can quickly increase service team productivity because tickets can be created from virtually anywhere through email, the customer portal, phone call, or even an RMM alert and sent to the appropriate ticket board where a dispatcher assigns the correct resource.

Watch the ticket demo to see how to:

• Simplify the Ticketing Process
• Increase Dispatch Visibility
• Automate Service Workflows
• Increase Employee Accountability

Take ticketing to the next level.
See how it's done!