ConnectWise

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BCDR solutions from ConnectWise

Any downtime can mean a loss of revenue for your customers. Enhance your data protection strategy with our comprehensive backup and disaster recovery (BCDR) solutions. Powerful automation and 24/7 monitoring provide efficient disaster recovery after natural disasters, cyberattacks, or human errors. You’ll get customers back to work in minutes, not days!

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Unmatched backup and disaster recovery solutions MSPs need

Advanced data verification

AutoVerify ensures backup integrity with automated testing, boot checks, and integrations to PSA and RMM tools for peace of mind, insurability, client confidence.

Chain-free backups, worry-free storage

Data is stored so each recovery point is independent—no chains to break, no reseeding, and no consolidation—making flat-fee pooled data storage and secure long-term retention possible.

Backup monitoring

Rely on certified NOC technicians for day-to-day monitoring and backup and recovery troubleshooting to free up your team and ensure business continuity.

Instant virtualization

Recovery is measured in minutes—not hours or days—so you can limit client downtime, reinforcing your disaster recovery plan.

Comprehensive and flexible solutions

Whether in on-prem, cloud, or hybrid environments, we offer customizable data backup and recovery offerings to suit any of your client's workloads.

Partner testimonials

Improved client value with co-managed backup

“Our coverage is now 24 hours a day and 70% of calls are answered within 1 minute – which is way better than we were able to deliver previously. We're doing better for our customers.”

Enhanced Productivity and Efficiency

“It really helps our business model including our revenue and profit margins when my engineers take care of the day-to-day needs of our clients and let somebody else that I can trust control their backups and make sure that it's done correctly.”

Frequently asked questions

What is BCDR?

BCDR stands for business continuity and disaster recovery. It is a comprehensive approach to ensuring that a business can continue to operate during and after a disaster with minimal downtime and data loss. BCDR involves a combination of strategies, technologies, and processes to prepare for and recover from disruptive events.

Why is BCDR important?

It is crucial for several reasons, including its ability to minimize downtime, provide data protection and compliance, and increase overall customer trust. BCDR ensures that business operations can continue with minimal disruption during and after a disaster. Disasters can include protecting critical business data from loss due to events such as cyberattacks, natural disasters, and human errors. In terms of compliance, it can help businesses comply with legal and industry regulations related to data protection and business continuity. Plus, it can help maintain customer confidence by ensuring reliable and continuous service.

BCDR vs. BDR: How do you understand the difference?

While business continuity and disaster recover (BCDR) and backup and disaster recover (BDR) are often used interchangeably, there is a key distinction between them: BDR focuses primarily on backing up data and ensuring it can be recovered in the event of a disaster. BCDR encompasses BDR and additionally includes strategies and processes to ensure that all critical business functions can continue during and after a disruptive event. BCDR is a more holistic approach, addressing both data recovery and overall business continuity.

Can BCDR solutions help restore data from cloud and SaaS backups?

Yes, BCDR solutions are designed to help efficiently restore data from cloud and SaaS backups, including Microsoft 365 and Google Workspace. By leveraging these off-site storage options, these solutions ensure that your critical data is backed up securely. In the event of a disaster, data can be quickly restored from the cloud or SaaS platforms, minimizing downtime and ensuring that business operations can resume swiftly.

How do BCDR software solutions from ConnectWise integrate with cloud and SaaS services?

BCDR software solutions from ConnectWise offer seamless integrations with various cloud and SaaS services to provide comprehensive data protection and disaster recovery. This integration allows for automated backups to cloud and SaaS platforms, ensuring that your data is securely stored off-site. Additionally, the software facilitates the ability to rapidly restore data from these services, providing a reliable solution for maintaining business continuity in the face of unexpected disruptions.

Can I use my current appliance, data center, or cloud with BCDR solutions from ConnectWise?

Yes—bring your own device (BYOD) or bring your own cloud (BYOC)! Cloud- and hardware-agnostic BCDR with ConnectWise gives MSPs the choice and flexibility to design the best service for their customers and support optimal margins and customer SLAs.