IT MANAGEMENT
A Series of Unfortunate IT Events
When one IT mishap leads to another, downtime can spiral out of control. Discover how proactive monitoring and automation can break the chain of unfortunate events and keep your operations seemless
Explore benefits including:
Intelligent Alerting Technology
Reduce alert fatigue by 80% with intelligent monitoring and alerting technology that consolidates related events into single tickets, so you only receive a ticket when an action is truly needed.
Automate patch management
Our NOC tests and deploys the viable and restricts the harmful patches to minimize risk and give you confidence when pushing out patches.
Single-pane IT management
Save tech time and frustration with real time, actionable visibility across your entire environment with network, cloud, and backup monitoring built in.
Reduce team burnout
Our NOC provides 24/7/365 monitoring, troubleshooting, and issue resolution, acting as an extension of your team for monitoring overnight, on the weekends, and during holidays.
Simplify writing scripts
Drag and drop functionality makes writing scripts intuitive, simple, and fast, so you can tackle issues as they come up and put them on a recurring, reactive schedule. For an extra boost in productivity, utilize the power of AI through ConnectWise Sidekick for RMM to generate PowerShell, batch, and bash scripts in minutes.
Manage by criteria
With dynamic device grouping, you can monitor and manage specific groups of devices across multiple clients based on the criteria of your choice.
A Series of Unfortunate IT Events: The Outage
In the unpredictable world of IT, the question is not “if” something will go wrong, but how well you can navigate and bounce back from the unexpected.
In this eye-opening eBook, we explore a relatable timeline of IT disasters that every IT pro dreads and share proven mitigation strategies for these real-life incidents. Follow along to see how the right RMM tool and partner can help you turn panic into prevention and break the cycle of unfortunate IT events.
Your lifeline: Prevent and recover
Prevent the IT disruptions domino effect
ConnectWise RMM™ monitors your systems 24/7, catching issues before they escalate.
- Get proactive monitoring for all network devices
- Resolve issues quickly with fast, flexible, and secure remote access to all devices
- Gain broader issue coverage with fewer tickets due to out-of-the-box NOC-tuned monitoring conditions and automation
- Simplify patch management for OS and third-party tools while gaining peace of mind with OS security updates tested by the NOC
Recover fast from IT chain reactions
Data Protection solutions from ConnectWise ensure your business bounces back quickly from any disruption. Access:
- Enterprise-grade backup solutions
- Rapid recovery options within minutes
- Secure, encrypted cloud storage
- Disaster recovery planning and testing